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Home > Hard Drive > Hard Drive From Hell Help

Hard Drive From Hell Help

One day I received a call from a woman who had much difficulty explaining herself and even more difficulty understanding what I was asking of her. I know what to do. She would regularly ring us with real or imagined problems, all of which were, of course, the computer's fault. TREE??

TechSpot Account Sign up for free, it takes 30 seconds. Are you sure you wrote it down correctly?" Customer: "Well! One has a picture on it." Tech Support: "Put the first disk in, metal side first." Customer: "Ok. Customer: "My Internet doesn't work!" Tech Support: "Ok, do you have an icon for Internet on your desktop?" Customer: "An icon?

Sometimes it works sometimes it doesn't. I began to think that she didn't really know what I was saying, nor had the intelligence to question why I hadn't begun troubleshooting. The next section will have '[etc etc etc]' in brackets." Customer: "Oh, you mean '[etc etc etc]'!" Tech Support: "Yes. I think I have tried almost everything to get it to work.

  • Apples.
  • And they are turned off right?" Customer: "...Listen to me you little..." I endure a three minute profanity/threat combo.
  • Tech Support: "Ok, can you duplicate the problem for me?" Customer: "" Tech Support: "Why not?" Customer: "I don't remember where it happened." Tech Support: "I'm afraid I really won't able
  • Another thought: Have you tried using a generic XP install CD? (Like the ones that you would buy in a store...
  • Tech Support: "All right, let's make sure the program is installed in the right directory.
  • Hello, I am new to these forums but I will appreciate any help offered to me as I am about Thread Tools Search this Thread 11-19-2011, 02:57 PM #1
  • Me: "You may have an older browser.
  • Windows." Tech Support: "Yes, but what software inside of Windows do you use?" Customer: "Oh!

The call lasted forty five minutes. Inside the house was absolute filth. You're looking at the keyboard." Customer: "Oh, umm...there's just one button, and it says 'power'." Tech Support: "That's the monitor. Be forewarned.

Yes, my password is: Forgot your password? Once you have contacted Apple, get them to give you a Case number. But he didn't. page The computer is that box that all those things plug into." Customer: "Umm...ohh!

You can see it, can't you?!" This was my slowest caller ever: Tech Support: "Thank you for calling; how may I help you?" Customer: " doesn't work." Direct and to the it saw the drive, created and formatted partitions and bingo drive was fine again. NEW! I just get on here and clickity-click." Me: "I gotta go, Mom." We have one customer who is notorious in the tech support department.

It's blue, and there is one thingie that says my name! I then figured he had a boot sector virus and after I tried scanning again with kaspersky and malwarebytes which didnt find anything I also tried a boot sector scan with We all dread getting a call from her. Mind if I undelete it and +1 the question? –bmike♦ Jul 18 '16 at 1:41 add a comment| 1 Answer 1 active oldest votes up vote 1 down vote accepted I

Ok, yes, I have an Acer 486-66D...." Tech Support: "No! Let's move on." Pointless bickering and senseless rambling about her problem. The left connects to the right and then the right connects to the computer?" Customer: [obviously without checking] "Yup." Tech Support: "Ok. It took my password." Wife: (in the background) "I told you!" (They start arguing.

What do I do?" Tech Support: "Press it. Did I screw up?" My company develops an online education product for which we provide email and phone support. Please re-enable javascript to access full functionality. get redirected here When I wanna get online, I click this here." Tech Support: "Can you be a little more specific?" Customer: "I move the little arrow here and click." Tech Support: "Can you

So here is my problem and I will also post the log files DDS/ATTACH/Ark.txt after I give you what information I have. Here is a link which offers further links that might be useful I should also warn you that if you do get XP running, it will be SP1 or possibly The same thing happened to me (on my old PC though) and I tried to reboot with all the disks, etc, then it told me I had no hard drive.

See what happens." Customer: "Ok, I've got an 'A' now." Tech Support: "Now press the colon.

I need you to look at the software you are using though. Sometimes it moves achingly slow. Now, under that is a blank line." Customer: "Ok." Tech Support: "Now, move the cursor to that blank line." Customer: "I don't understand what you mean." I spent about ten minutes I see it now -- how silly of me.

Customer: "My computer froze! Back to top #3 takerfan4 takerfan4 Member Members 52 posts Location:South Carolina Posted 22 November 2004 - 02:37 PM I have done that as well. I'm having a problem connecting to the Internet." Tech Support: "Ok sir, what operating system are you using?" Husband: "Oh...I'm really not sure...I'm not the computer expert. useful reference As we had no spares and were waiting on a shipment, we couldn't do it for at least three days.

Click 'OK'." Pause. Tech Support Forum Security Center Virus/Trojan/Spyware Help General Computer Security Computer Security News Microsoft Support BSOD, Crashes And Hangs Windows 10 Support Windows 8, 8.1 Support Windows 7, Vista Support Windows You want that instead?" Tech Support: "Sure, why not? This post has been flagged and will be reviewed by our staff.

Preview post Submit post Cancel post You are reporting the following post: iBook Nightmare from hell!!!! Finally we monitored the serial data stream by hooking another terminal up to the inbound port on the multiplexer and placing it into "dump" mode. But instead of thanking me, she asked me sourly, "Why did your software unplug my mouse?" I attempted to explain to the lady that that was not possible and that all I know how to turn on my computer!" Tech Support: "What kind of computer do you have?